Gift Box

Shipping & Delivery

We offer local and international shipping through trusted courier partners to ensure a smooth and reliable delivery experience.
Please make sure your address and contact details are correct during checkout to avoid any delays.

• Greater Cairo: Delivery within 2–3 business days.
  
  
• Other Egyptian governorates: Delivery within 3–5 business days.
  
  
• International orders: Delivery within 5–10 business days, depending on the destination.
  

Shipping fees are automatically calculated at checkout based on your location and order weight.For more details about shipping and delivery, please contact our support team.

Returns & Exchanges

We want you to love your purchase! If for any reason you’re not fully satisfied, you can return or exchange your order within 14 days of receiving it.

Eligibility

• Items must be unworn, unwashed, and in their original condition with all tags attached.
  
  
• Please ensure that the full package is returned. Partial returns are not accepted.
  
  
• Mixed orders (identical items in the same color for trial purposes) are not eligible for return.
  

Process

1. Submit a Return/Exchange Request:
   
   
2. Fill out the form on our “Returns” page or contact us via WhatsApp to request a return or exchange.
   
   
3. Send Back Your Item:
   Our support team will provide the return address and instructions.
   
   
4. Inspection & Refund:
   Once the returned item is received and inspected at our warehouse, your refund will be processed within 5–7 business days.

Notes

• Shipping fees are non-refundable.
  
  
• If you choose to exchange, delivery fees for the new shipment will apply.